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Designed and quality controlled in the EU
Warning:
Watch out, sharp knife. Keep away from children. For food contact.
Knives SARACEN® can be ordered online through our official e-shop.
The goods usually arrive within 2–3 days after the order is placed, depending on the selected shipping method.
You can choose GLS or Zásilkovna for delivery — either directly to your address or to a pick-up point. Payment can be made by card or via bank transfer using a QR code.
Yes. Personal pickup is possible by prior phone arrangement at +420 605 258 288 , at the following address: IQ Tools s.r.o., Bílá 98, 739 15 Bílá, Czech Republic.
We will notify you by email about every update to your order. Once the package has been handed over to the carrier, you can track your shipment using the tracking number.
You may withdraw from the purchase within 14 days without giving any reason. For more details, please refer to our Terms and Conditions.
Please use the complaint form available on our website. File: Product Complaint Form.pdf
Yes, an invoice (tax document) is issued for every purchase.
They are made from premium Damascus steel of the highest quality (Damascus 10Cr15CoMov – an enhanced version of 10CR‑TY‑DV10, 67 layers). Some models feature a DLC (Diamond-Like Carbon) coating for exceptional hardness and durability. The SARACEN® Basic 197 model is made from high-quality steel 9Cr18MoV.
No. Like all high-quality knives, it is intended for hand washing only.
Yes, we provide a two-year warranty.
Knives SARACEN® come from the renowned city of Yangjiang (China) – the cradle of knife-making with a tradition spanning over 1,400 years. The local craftsmanship and know-how are also utilized by renowned Japanese brands.
Yes. Simply enter your company billing details when placing the order.
Yes. Please contact us at info@mysaracen.com or use the contact form on our website.
We ship within Europe by default. For deliveries to other countries, please contact us at info@mysaracen.com.
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