{"id":305,"date":"2024-12-09T12:55:00","date_gmt":"2024-12-09T12:55:00","guid":{"rendered":"https:\/\/www.mysaracen.com\/?page_id=305"},"modified":"2025-09-10T08:38:02","modified_gmt":"2025-09-10T08:38:02","slug":"obchodni-podminky","status":"publish","type":"page","link":"https:\/\/www.mysaracen.com\/en\/obchodni-podminky\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"305\" class=\"elementor elementor-305\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b442a7e e-flex e-con-boxed e-con e-parent\" data-id=\"b442a7e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7970dde e-con-full e-flex e-con e-child\" data-id=\"7970dde\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51aa363 elementor-widget elementor-widget-heading\" data-id=\"51aa363\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-503dccb e-flex e-con-boxed e-con e-parent\" data-id=\"503dccb\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc3c98d elementor-widget elementor-widget-heading\" data-id=\"fc3c98d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Introductory Provisions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c241aa elementor-widget elementor-widget-text-editor\" data-id=\"3c241aa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong style=\"font-family: var( --e-global-typography-text-font-family ), Sans-serif; text-align: var(--text-align);\">Seller:<\/strong><ul><li><strong>Company name:<\/strong> IQ Tools s.r.o.<\/li><li><strong>Company ID:<\/strong> 2304029<\/li><li><strong>VAT ID:<\/strong> CZ2304029<\/li><li><strong>Registered office:<\/strong> B\u00edl\u00e1 98, 739 15 B\u00edl\u00e1, Czech republic<\/li><li><strong>E-mail:<\/strong> info@mysaracen.com<\/li><li><strong>Phone number:<\/strong> +420 605 258 288<\/li><\/ul><\/li><li><strong>Buyer:<\/strong> A natural or legal person who concludes a purchase contract through the online store.<\/li><li>All contractual relationships are governed by the laws of the Czech Republic, in particular the Civil Code.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac7f5ef e-flex e-con-boxed e-con e-parent\" data-id=\"ac7f5ef\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e4f137d elementor-widget elementor-widget-heading\" data-id=\"e4f137d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Ordering Goods<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8313bc2 elementor-widget elementor-widget-text-editor\" data-id=\"8313bc2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n  <li>An order is considered binding at the moment it is confirmed by the seller.<\/li>\n  <li>The buyer is obliged to provide accurate and complete information when placing an order.<\/li>\n  <li>The seller reserves the right to cancel the order in case of product unavailability.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7447033 e-flex e-con-boxed e-con e-parent\" data-id=\"7447033\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a58a896 elementor-widget elementor-widget-heading\" data-id=\"a58a896\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Price and Payment Terms<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ba957f elementor-widget elementor-widget-text-editor\" data-id=\"8ba957f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>The product price is listed on the online store website and is valid at the time of ordering.<\/li><li>The purchase price can be paid by:<ul><li>Bank transfer<\/li><li>QR Code<\/li><li>Cash on delivery<\/li><li>Credit or debit card online<\/li><\/ul><\/li><li>The seller reserves the right to change prices without prior notice.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-92eb49f e-flex e-con-boxed e-con e-parent\" data-id=\"92eb49f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d2bcde3 elementor-widget elementor-widget-heading\" data-id=\"d2bcde3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Delivery Terms<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f2963c elementor-widget elementor-widget-text-editor\" data-id=\"3f2963c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n  <li>Goods are shipped via contracted carriers to the address provided by the buyer.<\/li>\n  <li>The delivery period is usually 2\u20135 working days.<\/li>\n  <li>Upon receiving the shipment, the buyer is obliged to check its condition and immediately inform the carrier in case of any damage.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a8aaef e-flex e-con-boxed e-con e-parent\" data-id=\"2a8aaef\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9830917 elementor-widget elementor-widget-heading\" data-id=\"9830917\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Withdrawal from the Contract<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7c0987 elementor-widget elementor-widget-text-editor\" data-id=\"e7c0987\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n  <li>The buyer has the right to withdraw from the contract within 14 days of receiving the goods without giving any reason.<\/li>\n  <li>Returned goods must be unused, undamaged, and in their original packaging.<\/li>\n  <li>The cost of returning the goods shall be borne by the buyer, unless otherwise agreed.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f26d4b4 e-flex e-con-boxed e-con e-parent\" data-id=\"f26d4b4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ccbd072 elementor-widget elementor-widget-heading\" data-id=\"ccbd072\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Claims<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c0dc7b elementor-widget elementor-widget-text-editor\" data-id=\"7c0dc7b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>The buyer has the right to make a complaint if a defect appears in the goods, within the statutory period of 24 months from the date of receipt.<\/li><li>The complaint must be submitted in writing to the email address <a href=\"mailto:info@mysaracen.com\">info@emysaracen.com<\/a> or by mail to the seller\u2019s address.<\/li><li>The seller will decide on the complaint no later than 30 days from its receipt.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-86d9d30 e-flex e-con-boxed e-con e-parent\" data-id=\"86d9d30\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-024c562 elementor-widget elementor-widget-heading\" data-id=\"024c562\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Final Provisions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcf293c elementor-widget elementor-widget-text-editor\" data-id=\"fcf293c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n  <li>These Terms and Conditions are valid from December 11, 2024.<\/li>\n  <li>The seller reserves the right to change these terms at any time, with the current version always available on the website.<\/li>\n  <li>In the event of a dispute, the parties have the right to use out-of-court dispute resolution through the Czech Trade Inspection Authority (<a href=\"https:\/\/www.coi.cz\">www.coi.cz<\/a>).<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f91c9b e-flex e-con-boxed e-con e-parent\" data-id=\"2f91c9b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8183a05 elementor-widget elementor-widget-heading\" data-id=\"8183a05\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b74e8a5 elementor-widget elementor-widget-text-editor\" data-id=\"b74e8a5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>IQ Tools s.r.o.<\/strong><\/li><li>E-mail: <a href=\"mailto:info@mysaracen.com\">info@mysaracen.com<\/a><\/li><li>Phone number: +420 605 258 288<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1. \u00davodn\u00ed ustanoven\u00ed Prod\u00e1vaj\u00edc\u00ed: N\u00e1zev spole\u010dnosti: IQ Tools s.r.o. I\u010c: 2304029 DI\u010c: CZ2304029 S\u00eddlo: B\u00edl\u00e1 98, 739 15 B\u00edl\u00e1 E-mail: info@mysaracen.com Telefon: +420 605 258 288 Kupuj\u00edc\u00ed: Fyzick\u00e1 nebo pr\u00e1vnick\u00e1 osoba, kter\u00e1 prost\u0159ednictv\u00edm e-shopu uzav\u00edr\u00e1 kupn\u00ed smlouvu. Ve\u0161ker\u00e9 smluvn\u00ed vztahy se \u0159\u00edd\u00ed pr\u00e1vn\u00edm \u0159\u00e1dem \u010cesk\u00e9 republiky, zejm\u00e9na ob\u010dansk\u00fdm z\u00e1kon\u00edkem. 2. Objedn\u00e1vka zbo\u017e\u00ed Objedn\u00e1vka se pova\u017euje [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-305","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.mysaracen.com\/en\/wp-json\/wp\/v2\/pages\/305","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mysaracen.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mysaracen.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mysaracen.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mysaracen.com\/en\/wp-json\/wp\/v2\/comments?post=305"}],"version-history":[{"count":0,"href":"https:\/\/www.mysaracen.com\/en\/wp-json\/wp\/v2\/pages\/305\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.mysaracen.com\/en\/wp-json\/wp\/v2\/media?parent=305"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}